Even when they do work slightly the messages find themselves in the Trash.Īs a result we are considering instead to get her signed up on her gmail using Microsoft Mail since Outlook will not apparently forget its old Verizon account. Trying to use SSL and authentication, and username as just username, or *** Email address is removed for privacy ***.Īll tried over port 993 all fail as incoming mail servers.
Verizon/AOL/Yahoo conundrum.Ī friend of mine has tried to use Outlook 365 to open her e-mail that used to come to a Verizon account, over an AOL server. Not good news for Outlook users.įor those interested the threads I'm following are: Obviously AOL has no intention of resolving this issue. Please let us know if we may assist you in the future. Given the situation, you have the option to install and use the AOL App or you can access your account, by going to. Unfortunately, at the moment, there is no option available that allows to make any changes to the specific settings. AOL was giving them the run around as well.īased on the information provided, please note that you can encounter this situation due to the recent updates made to our website. I contacted AOL, response was to reset the IMAP settings, which I've done many times.įinally in a web search I found two threads in about others with the same issues. Using manual repair, attempts to change them to AOL were not successful, kept reverting back to AOL. Seems Outlook wants to go to Yahoo servers instead of AOL. After doing this multiple times, uninstalled/reinstalled Office 365. Checking online, all that could be found was to reset the IMAP settings in Outlook.
All has been working well until earlier this week when suddenly the IMAP folders would not sync. Sometime back Verizon gave their e-mail operations to AOL.
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